Q. Where can I buy your products?
A. In addition to manufacturing our equipment, we also sell directly to the consumer.

Q. Who can I contact for pricing and other information?
A. Feel free to phone, e-mail, or complete the Contact Us page to have a Noah representative get in touch with you to discuss all the details.

Q. How do I place my order?
A. You can place your order by phone, fax, or e-mail.

Q. Where can I buy replacement components and filters?
A. Noah Water Systems offers a full line of replacement components available to ship to your door.

Q. What forms of payment do you accept?
A. We accept cashiers checks, money orders, wire transfers and credit card payment using Visa, MC, Discover and American Express. International and domestic customers placing large orders can buy with confidence using an irrevocable letter of credit.

Q. When do you expect payment?
A. Payment in full is required prior to shipping.

Q. Speaking of shipping, what
carrier(s) do you use?

Q. What about international orders - can you ship to me overseas?
A. Absolutely! We will ship our products anywhere in the world. We'll even use ocean cargo containers for large orders if necessary.

Q. How long will it take you to ship my order?
A. Inventory items will ship immediately. Orders that exceed our current inventory

usually ship within 30 days of the completed order.

Q. How will I know when my order is shipped?
A. We'll provide you detailed tracking information so you can see your shipment every step of the way.

Q. How much will shipping cost and who pays for it?
A. The customer pays for actual shipping costs without any mark-up added. We'll handle all the shipping arrangements and paperwork.

Q. What about taxes, duties and customs charges on my international order?
A. The customer is responsible to pay any applicable taxes, duties and customs charges. We'll provide all of the necessary paperwork and do our best to help expedite any customs issues for you.